Terms & Conditions

Terms and conditions of use

The following are terms of a legal agreement between you and City Center Computers. ("citycenter.jo") using, browsing and/or using this site ("website"), you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. If you do not agree to these terms, do not use this Site. The material provided on this Site is protected by law, including, but not limited to, Jordan Copyright Law and international treaties. This Site is controlled and operated by City Center Computers from its offices within Jordan. Citycenter.jo makes no representation that materials in the Site are appropriate or available for use in other locations.  Access to materials on this Site from territories where their contents are illegal is prohibited. Those who choose to access this Site from other locations may do so on their own initiative and are responsible for compliance with applicable local laws.

Any claim relating to and arising out of, the use of, this Site and the materials contained herein is governed by the laws of HKJ.

Use restrictions

The copyright in all material provided on this Site is held by City Center Computers or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of City Center Computers or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this Site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. You also may not, without City Center Computers permission, "mirror" any material contained on this Site on any other server. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Limitation of liability

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL CITY CENTER COMPUTERS DISTRIBUTION FZE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF CITY CENTER COMPUTERS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU HEREBY ASSUME ANY COSTS THEREOF.

Our transmissions

Any material, information or idea you transmit to or post on this Site by any means will be treated as non-confidential and non-proprietary, and may be disseminated or used by City Center Computers or its affiliates for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products. Notwithstanding the foregoing, all personal data provided to City Center Computers through online access will be handled in accordance with City Center Computers Online Privacy Practices. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law.

Term of use revisions

City Center Computers may at any time revise these Terms of Use by updating this posting. By using this Site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound.

Terms and conditions of purchase

PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

This agreement contains the terms and conditions that apply to your purchase from City Center Computers, (“citycenter.jo”) that will be provided to you ("Customer") on orders for computer systems, consumer electronics, office products related products and/or services. By accepting delivery of the computer systems, related products and/or services described on that invoice, Customer agrees to be bound by and accepts these terms and conditions. THESE TERMS AND CONDITIONS APPLY (i) UNLESS THE CUSTOMER HAS SIGNED A SEPARATE PURCHASE AGREEMENT WITH CITY CENTER COMPUTERS, IN SUCH CASE, THE SEPARATE AGREEMENT SHALL GOVERN; OR (ii) UNLESS CITY CENTER COMPUTERS STANDARD TERMS APPLY TO THE TRANSACTION. This agreement, the policies printed in the applicable City Center Computers advertisement, and the policies, terms and conditions stated on the applicable City Center Computers invoice and/or packing slip constitute the entire agreement between the parties relating to the subject matter herein and cannot be modified except by a written agreement signed by both parties. These terms and conditions are subject to change without prior notice at any time, at City Center Computers sole discretion.

Other documents

These terms and conditions may NOT be altered, supplemented, or amended by the use of any other document(s), except as otherwise noted. Any attempt to alter, supplement or amend the document or to enter an order for product(s) or services that are subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in advance by a written agreement signed by both Customer and City Center Computer.

Governing law

Transactions between Customer and City Center Computers shall be governed by and construed in accordance with the laws of the HKJ, without regard to the laws regarding conflicts of law. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then ONLY that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Payment terms; order, quotes; interest

Terms of payment are within City Center Computers sole discretion, and unless otherwise agreed to by City Center Computers, payment must be made and received by City Center Computers prior to Cityb Center Computers acceptance of an order. Payment for the products and services will be made by credit card, C.O.D., wire transfer, or other prearranged payment method unless credit terms have been agreed by City Center Computers. Invoices are due and payable within the time period noted on City Center Computers invoice, measured from the date of the invoice. City Center Computers may invoice parts of an order separately. No Order is binding upon City Center Computers until accepted by City Center Computers. Any quotation given by City Center Computers will be valid for the period state on the quotation, otherwise all quotations are expired 24 hours from their submission. Customer agrees to pay interest on all past-due sums at the highest rate allowed by law.

Billing and shipping addresses

City Center Computers reserves the right to verify customer information with the credit card company. City Center Computers will only ship an order to the verified billing address stated in the customer's credit card company file. To have the order shipped to an address other than the billing, the Customer has to contact the credit card company and have the alternate shipping address listed. This policy protects the consumer against credit card fraud. Customers must pay notice that it is the customer's responsibility to follow City Center Computers credit card policy regarding shipping addresses. By not following these procedures orders processing and shipment of orders may be delayed.

All shipments will also be required a signature upon delivery. If there are any problems regarding the direct signature requirement, the customer has to contact the shipping department of City Center Computers for special delivery instructions.

Shipping charges taxes

Separate charges for shipping and handling will be shown on City Center Computers invoice(s). The Customer is responsible for sales and all other taxes associated with the order. If applicable, a separate charge will be shown on City Center Computers invoice.

Title risk of loss

In the event of Late or Delayed Shipments title to items being purchased is retained by City Center Computers up and until said items are paid for by the purchaser, and at such time title passes to purchaser. Customer takes on full liability for safety and validity of delivery address given to us at the time of purchase. City Center Computers will not incur any forwarding costs on shipments. Loss or damage that occurs during shipping by a carrier selected by Customer is Customer's responsibility. Title to software shall remain with the applicable licensor(s). The customer will be fully responsible for insurance and insurance cost.

Warranty disclaimer and limitation of liability

City Center Computers explicitly disclaims all expressed or implied warranties, including any implied warranty of merchantability or fitness for a particular purpose.

CITY CENTER COMPUTERS SHALL HAVE NO LIABILITY TO ANYONE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ANY OTHER LIABILITY, INCLUDING LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. CITY CENTER COMPUETRS WILL NOT BE LIABLE FOR PRODUCTS OR SERVICES NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES, CITY CENTER COMPUTERS IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE(S) UNDER THIS AGREEMENT.

All merchandise is sold AS IS. Unless otherwise noted on the invoice, City Center Computers makes no warranty as to the performance of any merchandise sold. City Center Computers  is not responsible for system downtime, lost data, etc. City Center Computers does not warrant that the functions contained in any product sold will be uninterrupted or error-free, or that defects will be corrected, or that it’s Web site or the server that makes it available are free of viruses or other harmful components. City Center Computers  does not warrant or make any representations regarding the use or the results of the use of any product purchased in terms of its compatibility, correctness, accuracy, reliability or otherwise. This disclaimer by City Center Computers in no way affects the terms of a manufacturer's warranty, if any.

Changes: pricing, availability, and offers

Due to the fast-moving nature of the computing industry, prices, promotions and product availability are subject to change without prior notice. City Center Computers reserves the right to make changes without notice due to market conditions, manufacturer or supplier product discontinuation, or typographical, photographic or technical errors in online or print advertising. Product and packaging depicted may differ from stock available at time of shipment. City Center Computers reserves the right to substitute equivalent items. If Customer has ordered a product that is subject to a price increase, City Center Computers shall hold Customer's order and inform Customer of the increase.

Return policies and procedures

Software, Custom orders, volume licensing program software, products designated as special order are final and cannot be returned even unopened.

City Center Computers cannot accept returns of products once they have been opened. Before opening each product, Customer shall check the packaging and label(s) carefully to be sure that Customer received the correct product and version. If the supplier's original packaging and seal is still intact, Customer may return the product to us within 7 days from the date of purchase for an exchange, merchandise credit or refund (excluding shipping and handling charges), subject to a 20% restocking fee. Return shipping to City Center Computers is at Customer's own expense.

NO returns of any type will be accepted without a Return Merchandise Authorization “RMA” number obtained from City Center Computers. All permissible returns under this Agreement for credit are subject to a 20% restocking fee. All products for return must be received in City Center Computers warehouse within 7 days from the issuance date of the RMA number. RMAs expire in 7 days after they are issued and cannot be extended or re-issued.

City Center Computers will ONLY issue an RMA number if it has not yet been more than 7 days from the date the item is received by Customer.

All Returns must be 100% complete, in original and resalable condition, with all original boxes and packing materials, have original UPC codes on the manufacturer boxes, contain all manuals, registration card(s), software, blank warranty cards, cabling and other accessories and documentation. City Center Computers reserves the right to refuse a return on any product that does not meet these requirements.

Replacement items will ONLY be shipped after the item(s) at issue are received and inspected by City Center Computers Return Merchandise Department.

Customer shall obtain an RMA number before shipping back the product by any of the available methods described below.

  1. Send email to : rma@citycenter.jo
  2. Fill out the RMA form available online by (logging on to your account and clicking on “my account”) on the  citycenter.jo website for an RMA number. Customer shall have the following information on hand when asking for an RMA number: customer name, invoice/order number, Item number and serial number (if applicable), and nature of the problem:

  • Customer's RMA number(s) must appear clearly on the shipping label on the outside of the return shipment. Customer shall not mark the box itself in any other way
  • City Center Computers is not responsible for lost or stolen packages. All authorized returns must include a shipment tracking number. A credit to an account or issuance of a check may take up to 30 days subsequent to an approved return authorization
  • Customer is responsible for shipping charges on all returned items.
  • City Center Computers strongly recommends that Customer fully insure the return shipment in case it is lost or damaged and use a carrier that can provide it with proof of delivery for Customer's protection.
  • City Center Computers reserves the right to refuse a return on any product that does not meet the above requirements.

Restocking charge

All permissible returns under this Agreement for credit are subject to a non-negotiable 20% restocking fee.

Defective products

Defective products, other than those listed above as Non-returnable Products, will be accepted for exchange or repair, at City Center Computers discretion, if the product is presented to City Center Computers within 7 days from the date the package was received by Customer. The product must be deemed defective by City Center Computers technical support department in order for Customer to obtain a return authorization. Manufacturer restrictions do apply. Terms of the manufacturer's warranty apply from day one. All non-defective returns are subject to a 20 percent restocking fee. Shipping charges are not refundable. City Center Computers cannot accept unauthorized shipments billed to the recipient.

Indemnification

Customer will indemnify, defend, and hold City Center Computer NOT LIABLE from any and all claims, damages, losses, costs and actions and expenses from breach of Customer's contractual agreement with any third party as the result of buyer's purchase of merchandise from City Center Computers.

Interest, late charge, collection costs and related fees

Customer agrees to pay interest on all past-due sums at the highest rate allowed by law. Customer is responsible for a monthly late charge equal to 25JD or 1.5% of the outstanding balance, whichever is higher. Customer shall be responsible for all collection fees, including reasonable attorney's fees and cost.

Disclaimer

All trademarks and logos , belong to their respective owners, City Center Computers  is not responsible for any use or misuse of logos or trademarks or contents provided.

City Center Computers Deal Alerts

I agree to receive special deals & marketing emails from City Center Computers.

General Legal Disclaimer

  • All Logos, Trademarks, Names, Copyrights and other rights belongs to their respective owners. We are not responsible for any misuse of the trademarks / logos and     contents provided.
  • All the contents, specifications, images, illustrations and drawings within this website ("Information") are provided purely for viewing purpose only. We City Center Computers  make no representations or warranties therein nor do we accept any responsibility or liability whatsoever with regard to the use of such information. 
  • City Center Computers is not responsible for typographical or photographic errors. Prices and specifications are subject to change without notice.
  • Voltage Ratings of products may vary. Please consult your Account Manager before confirming your purchase.
  • All weights quoted are approximate and may change after packing.